_NOVEMBER

_NOVEMBER

DEEP DIVE

--- FEELS LIKE HOME ---

tech & style updates:


17.12.2018
MY FOURTH MONTH IN AMSTERDAM

Last month I mentioned the Movember Initiative and now I can proudly announce that I collected 120€ in donations. I would like to thank everyone who was so generous and supported me. Of course I shaved myself to a babyface and only grew the moustache for a month. You can find the result in the pictures below.
THANK YOU!


\ LANGUAGE

After noticing last month that the learning curve isn't as steep as it was at the beginning, I can't share any news this month. Except for a few new phrases in business English, I haven't noticed a significant improvement. I think it's like sports here. The higher the level of training, the harder it becomes to get to the next level.


athlete
movember
athlete

movember

\ FREE TIME

BRUSSELS
I'm still very happy with the friends I got to know during the internship. Unfortunately a good friend had to leave Amsterdam this month for health reasons. So there were only three of us when we took the bus to Brussels. Although I've heard from many people that the city is not that nice, I liked it. We were very lucky with the weather, as there was lots of sunshine both days. After some sightseeing we took the opportunity and tasted some Belgian beers. Not only beers but also the fries are worth the trip.

HOME
The time had come this month and I traveled home for the first time since July to visit my family and friends in Germany. It's always nice to be welcomed with open arms and I have to admit that it is a cool feeling to come home from abroad. If someone would have told me when I was 15 that I would live in Amsterdam later, I would probably have declared them crazy.


Doner
Centraal
Doner

Centraal

AMSTERDAM TALKS TECH
I've been looking forward to this event all November as it was the AI edition. In a fancy location in Amsterdam which is normally used as a co-working space, AI enthusiastic and innovative people came together. During the evening several digital products were presented (e.g. from Microsoft) and various AI-related topics were discussed. Especially eye-opening was a discussion about the influence of AI on politics. With some imagination, one can imagine that it will need some adjustments in the future. For this reason, a community of various representatives from the business world has already been established. Together they want to shed light on the topic from a moral point of view and steer it in the right direction.

SPÖKO NETWORK
A project I was made aware of by my good friend Hendrik. At this point I also want to say thank you to you, Hendrik, for sharing your farsightedness with me! I hope you are proud of me, too, because I brought the Spöko tradition of rock, paper, scissors to adidas Amsterdam (see picture). 😉
My studies in Sports, Business and Law in Bayreuth are usually abbreviated as Spöko (short for Sports Economics) in Germany. Together with Hendrik we thought about setting up a large LinkedIn group with all students and graduates. Thought and done: As of December we already have 400 members. In the future we want to discuss sports-related topics and try to establish a kind of job portal. The group's primary goal is to facilitate communication after graduation and strengthen synergies between different companies.
If you're reading this and you're Spöko but not yet part of the community, then check here.


AI
Schnuck
AI

Schnuck

\ WORK

SERVICE CHATBOT


COMMERCIAL CHATBOT
A part of my work for the commercial chatbot refers to the possibilities that will arise through AI in the future. These include various features that could be combined with the bot:


Image recognition:
A technology that uses an uploaded image to tell a consumer which product is displayed and to find similar products based on it.
Connect all touchpoints:
Based on the location, the chatbot can recommend the nearest store or the right size, since the consumer has had his foot measured in-store.
Rich content:
Rich content describes the implementation of vivid media that make the interaction immersive. These include images, GIFs and videos.
Checkout in chat:
By integrating ApplePay (face recognition), consumers can pay for the product while chatting, have it delivered to home or pick it up in-store.
Image recognition:
A technology that uses an uploaded image to tell a consumer which product is displayed and to find similar products based on it.
Connect all touchpoints:
Based on the location, the chatbot can recommend the nearest store or the right size, since the consumer has had his foot measured in-store.
Rich content:
Rich content describes the implementation of vivid media that make the interaction immersive. These include images, GIFs and videos.
Checkout in chat:
By integrating e.g. face recognition & ApplePay, the consumer can pay for the product while chatting, have it delivered to him or her or pick it up in-store.

SIZE & FIT
As I already mentioned last month, I'm working on the size and fit project alongside and started looking for usable data. This process was especially interesting because I could learn a lot from it:

QUALITY FRAMEWORK
Another initiative I have been involved in is the improvement of the service level of our costumer service staff. That's why I reviewed and assessed some phone calls with consumers. Based on my own experience as an online product expert, I was also involved in the transformation process and was able to provide valuable feedback. I am curious to see how the efforts will develop and to what extent the framework will affect service quality.


\ BOOK RECOMMENDATION

In November I was able to read the following book. Not only did I have to smile, but I could recognize myself in some of the situations described. The book helps a lot to reflect and to question oneself. The most important take-away is: It's your choice how you act and how you feel. Take responsibility of your life!

The Subtle Art of Not Giving a F*ck

A Counterintuitive Approach to Living a Good Life
Mark Manson (English)

fuck

The Subtle Art of Not Giving a F*ck

A Counterintuitive Approach to Living a Good Life
Mark Manson (English)



Thanks for your time - see you in January 😉
skyline